For estimated freight charges please go to the product you’re looking for and type in your postcode and hit "GO"
All products purchased from Amazon Outdoors is sent within 2 working days (Monday - Friday), either by registered Australia Post or by our chosen Courier company
All goods require a signature on delivery.
We are happy to have your products delivered to the location of your choice, however we recommend a business address as this stops all Australia Post or Courier failed deliveries in the event of no-one being home. In this event they will leave a note in your front screen door or mailbox with their details for you to contact them to arrange a suitable delivery time. Any goods sitting at the post office waiting for collection for more than 7 days without contact will be returned to Amazon outdoors - this is Australia Post policy. If your goods are returned to us after a failed delivery, you will then be contacted and asked to pay freight once more in order to have the goods delivered to you.
We are unable to have Australia Post or the Courier company phone you prior to delivery as this is not feasible. Our delivery companies are unable to give exact delivery times as this is offset by specific runs, traffic & the amount of deliveries.
Our delivery companies will not leave any goods "at the front door" or "behind the gate". Amazon Outdoors require a signature on all deliveries, this confirms to us that the item has reached the destination you have requested.
All goods ordered from Amazon Outdoors are registered with the carrier, this includes tracking.
Link to Australia Post - E Parcel http://auspost.com.au/index.html
We use the above service for all small parcels up to 1.1m in length and under 20kgs (our most common service)
Link To Startrack http://www.startrack.com.au/
We use the above service for all bulky items over 1.1m or over 20kgs
Link to Couriers Please http://couriersplease.com.au/
We use the above service for bulky items within Sydney Metro that are urgent
Each of the above links have a tracking facility on the home page. If you want to track your item simply type your consignment note number (con note) in the box and hit submit, track or go.
*Amazon Outdoors do not charge fees for becoming a member.
*No extra charges will be added to any orders for any reason whatsoever.